» Published on Mon, 07 Sep 2020 12:53:00 +0000

• Resolved

  We finished implementing new networks. The case is now closed.

  » Updated Thu, 10 Sep 2020 10:21:00 +0000

• Update

  All US Channels have been back online. However, we are still working on adding the additional networks to overcome this issue happen again or if it happens we will be able to take faster action for a resolution.

  » Updated Wed, 09 Sep 2020 08:32:00 +0000

• Update

  The network is now stabilized. All US Channels are back online. However, we are still working on this case to make it more reliable.

  » Updated Mon, 07 Sep 2020 17:15:00 +0000

• Update

  We found the root cause of this issue. Unfortunately, the solution will take time. Our engineers already started working on this case. We appreciate your patience while they work on this case.

  » Updated Mon, 07 Sep 2020 14:49:00 +0000

• Investigating

  One of our major US networks is currently down affecting all US channels. Our engineers are investigating this issue.

  » Updated Mon, 07 Sep 2020 12:53:00 +0000