» Published on Thu, 10 Dec 2020 19:39:00 +0000

• Resolved

  US Network is back online. All US channels are working properly. We will be moving US NFX to higher bandwidth port in 24 hours. Thank you for your understanding.

  » Updated Fri, 11 Dec 2020 20:10:00 +0000

• Update

  AWS Prime US is back online through our backup network. We'll keep you updated once we have further information regarding to other channels.

  » Updated Fri, 11 Dec 2020 15:57:00 +0000

• Update

  US NFX access is back online through our backup network. Other US channels are still affected. We'll keep you updated once we have furhter information. Thank you for your patience.

  » Updated Fri, 11 Dec 2020 11:23:00 +0000

• Update

  Datacenter identified the root cause and they are working with the carriers for resolution. Thank you for your patience.

  » Updated Fri, 11 Dec 2020 08:08:00 +0000

• Investigating

  There is a network outage on our main US network. Our data center is investigating this case. All US channels are affected. Thank you for your patience.

  » Updated Thu, 10 Dec 2020 19:39:00 +0000